Privacy Policy
At Jolllax, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information:
Personal Information: When you place an order or request a quote, we may collect your name, email address, phone number, shipping address, and payment details.
Usage Data: We may collect information on how you access and use our website. This may include details such as your IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on our site, remember your preferences, and gather analytics. You can control cookies through your browser settings.
2. How We Use Your Information
We use the collected data for various purposes:
To process orders and provide services: We use your personal information to fulfill orders, arrange shipping, and provide customer support.
To improve our services: Usage data and feedback help us enhance our website and develop new features to serve you better.
To communicate with you: We may send emails about your orders, inquiries, and promotional offers. You can opt out of marketing emails at any time.
For analytics and marketing: We may use cookies and other tracking technologies to analyze user behavior and improve our marketing efforts.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party vendors who help us with order fulfillment, payment processing, shipping, and website analytics.
Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
4. Data Security
We prioritize your data security. We implement standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information under certain circumstances.
- Opt-Out: Opt-out of marketing communications by following the unsubscribe link in our emails.
To exercise any of these rights, please contact us at carpetcleaner@jolllax.com.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate action.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about our data practices.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Jolllax
Email: carpetcleaner@jolllax.com
China
